Coffee Club NZ Case Study
Order ID 53563633773 Type Essay Writer Level Masters Style APA Sources/References 4 Perfect Number of Pages to Order 5-10 Pages
Coffee Club NZ Case Study
Project Report – Assessment Criteria
If you are the operations manager of The Coffee Club NZ (https://www.thecoffeeclub.co.nz/). Because there are too many orders on weekends, customers often complain or cancel orders because of the long waiting time, which affects the coffee shop’s revenue. Please analyze the coffee shop operation process and find ways to improve the efficiency of the coffee shop’s workflow.
The executive summary gives a succinct summary of all the main contents of the report.
Introduction of the Project
Provision of an accurate and concise background of the organisation and project (e.g. size and type of organisation, competitive environment, structure, formal/informal systems, processes, mission, values, culture, project objective, significance of the project to the organisation). (In most cases all should be present).
Outline your project plan including the major steps involved and the respective deadlines for each step.
Details of work carried out/Discussion
This section describes, in detail, the steps conducted to complete the project, and any research carried out. The description should include the methods used to approach the problem and any final outputs of your project e.g. a marketing plan. If the final output of your project is a long document you may include it in an appendix.
Material to be organised into relevant sections with sub headings.
Conclusions / Recommendations
The conclusion summarises the main points of the report. It fulfils the objectives set out in the introduction. The conclusion is normally presented as one or more paragraphs and does not have subheadings.
A Recommendations section is necessary when the report proposes a form of future action. Recommendations need to be feasible for the organisation.
Presentation and Readability of Report
Ø Provision of a structured and well laid out document (min 6 typed pages)
Ø Logical, fluent, succinct and correct (grammar and spelling) expression
Ø Adequate and correct referencing of the theory use APA 6th referencing style.
Ø Any appendices must be presented in the same order in which they are mentioned in the report
Ø The report is a formal business document (the audience is your work and academic supervisor) . Write in the third person.
Note: Plagiarism will not be tolerated under any circumstances.
Business Impact of Tourism Exercise
Value: 15% of your overall grade (33 points)
Due: no later than 2359 Tuesday October 05
Congratulations! You have just become the Mayor of your favourite city in the world!!!
Your first task this week is to choose your favourite city … a city you have been to already … or a city you dream of visiting someday.
You will be interviewed by a blogger for the “Travelling Times” weekly travel blog. The blogger wants to write a blog about tourism impacts on your city. The blogger has sent you 5 bolded topics they want you to write about and has included questions and ideas to get you started.
As Mayor of your city, the purpose of your interview is to help other people understand your city and the business impact tourism has on your city. You are also asked to provide your opinion on technology in tourism. You must be honest about what you tell others about your city … some things will be great, but some things may not be as good as you would like … that’s OK … your task is to tell it like it is.
Use the 5 bolded topics below and complete the outline. You may include additional information if you wish but be sure to think about each question/request from the blogger for each of the topics. When complete, your outline will be sent to the blogger to help tourists understand your city, the business impact tourism has on your city and the impact of technology.
Please INSERT your paragraph answer directly below each of the questions … that way you’ll know you’ve answered each of the questions.
- Describe your City (1st paragraph – about 4-6 sentences; 3 marks)
Briefly describe your city (including the name). You might include facts such as population size, any interesting demographics; general location/terrain; natural or historic features; some historical facts; fun facts; cool things that happens there; etc. You may include a picture if you wish, but this is not required and there is no mark impact for including or not including a picture.
- Cultural Environment (2nd paragraph – about 6-8 sentences; 6 marks)
What are the customs and traditions of your city? What makes your city or community unique? These could be things like sports, flea markets, celebrations or festivals (arts, music, food), museums, etc. How do each of these community events impact the economy of your city?
- Impacts of Tourism (3rd paragraph – about 6-8 sentences; 6 marks)
- What are two of the most important positive impacts tourism has had on your city?
- What are two of the challenges that tourism has created for your city?
- As Mayor, how have you (or how could you) address these challenges for your city?
The Blog will also feature a section on how Technology impacts Tourism, not just in your city but overall, in the industry. As you have graduated a college program on Tourism, the Interviewer feels you are qualified to answer the questions below.
- Tourism and Technology (4th paragraph – about 6-8 sentences: 9 marks)
In your opinion, what are the 3 technological advances which have had the most significant impact on the tourism industry in general? Clearly explain what these impacts are and why you believe each of your 3 choices has had a significant impact on the tourism industry.
- Assume you are on the Board of Directors of the most successful tourism business in your city (5th paragraph – about 6-8 sentences; 6 marks)
Explain how you would recommend technology be used to improve the financial performance of the business over the next 1-2 years and how this would impact financial performance (revenues, expenses, other). Consider topics such as sales, employee productivity, customer service/experience, internal and external communication, etc.
Blog Professionalism: 3 marks
The Interviewer has informed you that she cannot use your outline without proper MLA citations since this could result in her company being sued. She has asked that you include a Work Cited page for your research as a separate page. You must use MLA Citation format. Since we have discussed citations and, in the course’s posted content, failure to cite sources will result in the Interviewer not being able to use your blog and therefore you will receive a mark of “0” for this assignment.
Since the Interviewer is a very busy person, she does not have time to amend spelling, punctuation or grammatical errors and she has asked you to ensure your outline is proof-read for errors, spell-checked and clearly states the meaning intended … so construct your outline carefully.
Good luck with your outline!
Submit your completed outline in the appropriate area in our Assignments and Exercises Submission folder on our Course Site. Make a note of the due date in your calendar.
QUALITY OF RESPONSE NO RESPONSE POOR / UNSATISFACTORY SATISFACTORY GOOD EXCELLENT Content (worth a maximum of 50% of the total points) Zero points: Student failed to submit the final paper. 20 points out of 50: The essay illustrates poor understanding of the relevant material by failing to address or incorrectly addressing the relevant content; failing to identify or inaccurately explaining/defining key concepts/ideas; ignoring or incorrectly explaining key points/claims and the reasoning behind them; and/or incorrectly or inappropriately using terminology; and elements of the response are lacking. 30 points out of 50: The essay illustrates a rudimentary understanding of the relevant material by mentioning but not full explaining the relevant content; identifying some of the key concepts/ideas though failing to fully or accurately explain many of them; using terminology, though sometimes inaccurately or inappropriately; and/or incorporating some key claims/points but failing to explain the reasoning behind them or doing so inaccurately. Elements of the required response may also be lacking. 40 points out of 50: The essay illustrates solid understanding of the relevant material by correctly addressing most of the relevant content; identifying and explaining most of the key concepts/ideas; using correct terminology; explaining the reasoning behind most of the key points/claims; and/or where necessary or useful, substantiating some points with accurate examples. The answer is complete. 50 points: The essay illustrates exemplary understanding of the relevant material by thoroughly and correctly addressing the relevant content; identifying and explaining all of the key concepts/ideas; using correct terminology explaining the reasoning behind key points/claims and substantiating, as necessary/useful, points with several accurate and illuminating examples. No aspects of the required answer are missing. Use of Sources (worth a maximum of 20% of the total points). Zero points: Student failed to include citations and/or references. Or the student failed to submit a final paper. 5 out 20 points: Sources are seldom cited to support statements and/or format of citations are not recognizable as APA 6th Edition format. There are major errors in the formation of the references and citations. And/or there is a major reliance on highly questionable. The Student fails to provide an adequate synthesis of research collected for the paper. 10 out 20 points: References to scholarly sources are occasionally given; many statements seem unsubstantiated. Frequent errors in APA 6th Edition format, leaving the reader confused about the source of the information. There are significant errors of the formation in the references and citations. And/or there is a significant use of highly questionable sources. 15 out 20 points: Credible Scholarly sources are used effectively support claims and are, for the most part, clear and fairly represented. APA 6th Edition is used with only a few minor errors. There are minor errors in reference and/or citations. And/or there is some use of questionable sources. 20 points: Credible scholarly sources are used to give compelling evidence to support claims and are clearly and fairly represented. APA 6th Edition format is used accurately and consistently. The student uses above the maximum required references in the development of the assignment. Grammar (worth maximum of 20% of total points) Zero points: Student failed to submit the final paper. 5 points out of 20: The paper does not communicate ideas/points clearly due to inappropriate use of terminology and vague language; thoughts and sentences are disjointed or incomprehensible; organization lacking; and/or numerous grammatical, spelling/punctuation errors 10 points out 20: The paper is often unclear and difficult to follow due to some inappropriate terminology and/or vague language; ideas may be fragmented, wandering and/or repetitive; poor organization; and/or some grammatical, spelling, punctuation errors 15 points out of 20: The paper is mostly clear as a result of appropriate use of terminology and minimal vagueness; no tangents and no repetition; fairly good organization; almost perfect grammar, spelling, punctuation, and word usage. 20 points: The paper is clear, concise, and a pleasure to read as a result of appropriate and precise use of terminology; total coherence of thoughts and presentation and logical organization; and the essay is error free. Structure of the Paper (worth 10% of total points) Zero points: Student failed to submit the final paper. 3 points out of 10: Student needs to develop better formatting skills. The paper omits significant structural elements required for and APA 6th edition paper. Formatting of the paper has major flaws. The paper does not conform to APA 6th edition requirements whatsoever. 5 points out of 10: Appearance of final paper demonstrates the student’s limited ability to format the paper. There are significant errors in formatting and/or the total omission of major components of an APA 6th edition paper. They can include the omission of the cover page, abstract, and page numbers. Additionally the page has major formatting issues with spacing or paragraph formation. Font size might not conform to size requirements. The student also significantly writes too large or too short of and paper 7 points out of 10: Research paper presents an above-average use of formatting skills. The paper has slight errors within the paper. This can include small errors or omissions with the cover page, abstract, page number, and headers. There could be also slight formatting issues with the document spacing or the font Additionally the paper might slightly exceed or undershoot the specific number of required written pages for the assignment. 10 points: Student provides a high-caliber, formatted paper. This includes an APA 6th edition cover page, abstract, page number, headers and is double spaced in 12’ Times Roman Font. Additionally, the paper conforms to the specific number of required written pages and neither goes over or under the specified length of the paper.
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