Crisis Leadership Report Essay Assignment

Crisis Leadership Report Essay Assignment

Order ID	53563633773
Type	Essay
Writer Level	Masters
Style	APA
Sources/References	4
Perfect Number of Pages to Order	5-10 Pages

Description/Paper Instructions

Crisis Leadership Report Essay Assignment

Description

Outcomes Met With This Project:

use leadership theories, assessment tools, and an understanding of the role of ethics, emotional intelligence, cultural intelligence, competencies, values, and attitudes to evaluate and enhance personal leadership skills
assess the interactions between the external environment and within an organization to foster responsible and effective leadership and organizational practices
Develop individual awareness, style and communication skills that enhance leadership skills
Integrate and apply analytical principles and concepts of leadership to make strategic decisions.
Instructions:

The Scenario

Read the Case Scenario that follows and answer Mr. Barney’s questions in the form of a report. Address the report to Mr. Barney.

You walk into your office one morning and see an article on your desk. You pick it up and realize that Mr. Barney, the CEO, placed it there! He also has some questions on a post-it note and a request for recommendations.

Max Barney was exhausted. He had just finished a long meeting with his current VP of Headquarter Operations, Michael Brown. Michael, who was himself getting ready for retirement, was giving Barney a rundown of a recent crisis that impacted the company. While the dust seemed to be settling, Barney recognized that this was one of the worst things to ever happen to his company.

Michael recalls the crisis in the following way:

“On the morning of January 19th, I got a call from Joanne Edwards, my contact at our major distributor, Happy and Healthy Foodmart. She told me that three of her customers had complained that Biotech’s echinacea had made them ill. I called our legal department immediately to put them on alert. By noon that day, the number of reported illnesses had risen to seven. By January 22nd, the worst possible news came in – one of those people had actually died.

I called my team together immediately to come up with a plan for an immediate Recall. We needed to manage this crisis with our employees, our distributors, and most of all our customers. Controlling the message to the public and the media was critical. We’d had Recalls before, but never in reaction to a customer death. This was a whole new ball game for us.

Once the Recall had been put in place, we needed to get to the bottom of the echinacea problem. We started looking at the suppliers and ended up in the Purchasing Department. When we discovered that Henrietta Higgins, the Assistant Director of Purchasing, had cut a deal with a new supplier I became furious, Max. I mean, it was not one of my proudest moments.”

“That’s understandable,” replied Max, “go on. Tell me more.”

“Well, Higgins received an offer from a new supplier to buy genetically modified echinacea. She explained that she thought it was a good move because it would save the company over 20% on the wholesale price. She made the decision unilaterally, Max, without every going to her supervisor or to me to discuss it.”

“What did you do when you found this out?” asked Max.

“I fired her, of course. We had no other choice, Max. It’s because of her we have this crisis. And on top of that, we’ve decided to halt all sales of all echinacea in the foreseeable future.”

“Who’s we?” Max asked, with concern in his voice now.

“My team, of course. I told my managers about my decision and they’re all behind me 100%. We all know how important it is to act quickly in this situation, Max. You can trust me to turn this situation around.”

Max left the meeting sure about two things. First, he was secretly relieved that Michael was nearing retirement. The new VP of Headquarter Operations could start fresh. Second, he had just finished reading an article about a “Crisis Ready Culture”. He knew that it was time for Biotech to start developing a crisis-ready culture.

Max drops by your office with a copy of that article. He has a post-it note on the article, with the following questions and a request for recommendations:

What Leadership Styles were used in the recent echinacea crisis? Discuss the leadership style of every person involved.
What Leadership Styles would be most beneficial in a crisis-ready culture?
What leadership competencies were evident in the recent echinacea crisis? Discuss the leadership competencies of every person involved.
What leadership competencies would be most needed in a crisis-ready culture?
What role did Emotional Intelligence (or lack of Emotional Intelligence) play in the echinacea crisis?
What role would Emotional Intelligence play in a crisis-ready culture?
What role did Authentic Leadership (or lack of it) play in the Echinacea crisis?
What role would Authentic Leadership play in a crisis-ready culture?
What role (if any) did Biotech’s current culture play in the Echinacea crisis?
How can Biotech align its current strategy, culture and organizational structure to develop a crisis-ready culture?
Give three specific and actionable recommendations that could be implemented to develop acrisis-ready culture for Biotech.

Step 3: Write the Report.

Report Format:

Create a Word or Rich Text Format (RTF) report should be no more than seven (7) pages single-spaced. Make a space between each Answered Question with a Roman Numeral Headers. Those seven pages do not include the required Title Page, Reference Page and Appendix. You will use the following format.

The report should use Roman Numeral numbering for each section and answer each of Mr. Barney’s questions, as follows:

The Leadership Styles demonstrated in the recent echinacea crisis. Provide evidence for your claims from the case scenario and support your claim with course material.
The Leadership Styles that would be most beneficial in a crisis-ready culture. Support your reasoning with course materials.
The leadership competencies that were evident in the recent echinacea crisis. Provide evidence for your claims from the case scenario and support your claim with course materials.
The leadership competencies that would be most needed in a crisis-ready culture. Support your reasoning and conclusions with course materials.
The role that Emotional Intelligence (or lack of Emotional Intelligence) played in the echinacea crisis. Provide evidence for your claims from the case scenario and support your claim with course materials.
The role that E.Q. would play in a crisis-ready culture. Support your reasoning and conclusions with course materials.
The role that Authentic Leadership (or lack of it ) played in the Echinacea crisis. Provide evidence for your claims from the case scenario and support your claim with course materials.
The role that Authentic Leadership would play in a crisis-ready culture. Support your reasoning and conclusions with course materials.
The role (if any) that Biotech’s current culture played in the Echinacea crisis. Provide evidence for your claims from the case scenario and Biotech Company Profile and support your claim with course materials.
How Biotech can align its current strategy, culture and organizational structure to develop this crisis-ready culture. Support your analysis with course materials.
Three specific and actionable recommendations that Biotech leadership could implement to develop this crisis-ready culture. (Each recommendation should be supported by course materials). Make sure these three recommendations are actionable (in other words, leadership can take your advice and put it into practice immediately) and specific (in other words, not too general that it cannot be easily understood). For example, “change leadership style” is not actionable today, and too general to be clearly understood. However, “train leaders on different leadership styles” can be put into practice today and is specific enough to be understood. (Do not use this example in your answer!).
Reference Page – provide references to match your in-text citations, written in APA format.

Crisis Leadership Report Essay Assignment

RUBRIC QUALITY OF RESPONSE NO RESPONSE POOR / UNSATISFACTORY SATISFACTORY GOOD EXCELLENT Content (worth a maximum of 50% of the total points) Zero points:  Student failed to submit the final paper. 20 points out of 50:  The essay illustrates poor understanding of the relevant material by failing to address or incorrectly addressing the relevant content; failing to identify or inaccurately explaining/defining key concepts/ideas; ignoring or incorrectly explaining key points/claims and the reasoning behind them; and/or incorrectly or inappropriately using terminology; and elements of the response are lacking. 30 points out of 50:  The essay illustrates a rudimentary understanding of the relevant material by mentioning but not full explaining the relevant content; identifying some of the key concepts/ideas though failing to fully or accurately explain many of them; using terminology, though sometimes inaccurately or inappropriately; and/or incorporating some key claims/points but failing to explain the reasoning behind them or doing so inaccurately.  Elements of the required response may also be lacking. 40 points out of 50:  The essay illustrates solid understanding of the relevant material by correctly addressing most of the relevant content; identifying and explaining most of the key concepts/ideas; using correct terminology; explaining the reasoning behind most of the key points/claims; and/or where necessary or useful, substantiating some points with accurate examples.  The answer is complete. 50 points:  The essay illustrates exemplary understanding of the relevant material by thoroughly and correctly addressing the relevant content; identifying and explaining all of the key concepts/ideas; using correct terminology explaining the reasoning behind key points/claims and substantiating, as necessary/useful, points with several accurate and illuminating examples.  No aspects of the required answer are missing. Use of Sources (worth a maximum of 20% of the total points). Zero points:  Student failed to include citations and/or references. Or the student failed to submit a final paper. 5 out 20 points:  Sources are seldom cited to support statements and/or format of citations are not recognizable as APA 6th Edition format. There are major errors in the formation of the references and citations. And/or there is a major reliance on highly questionable. The Student fails to provide an adequate synthesis of research collected for the paper. 10 out 20 points:  References to scholarly sources are occasionally given; many statements seem unsubstantiated.  Frequent errors in APA 6th Edition format, leaving the reader confused about the source of the information. There are significant errors of the formation in the references and citations. And/or there is a significant use of highly questionable sources. 15 out 20 points:  Credible Scholarly sources are used effectively support claims and are, for the most part, clear and fairly represented.  APA 6th Edition is used with only a few minor errors.  There are minor errors in reference and/or citations. And/or there is some use of questionable sources. 20 points:  Credible scholarly sources are used to give compelling evidence to support claims and are clearly and fairly represented.  APA 6th Edition format is used accurately and consistently. The student uses above the maximum required references in the development of the assignment. Grammar (worth maximum of 20% of total points) Zero points:  Student failed to submit the final paper. 5 points out of 20:  The paper does not communicate ideas/points clearly due to inappropriate use of terminology and vague language; thoughts and sentences are disjointed or incomprehensible; organization lacking; and/or numerous grammatical, spelling/punctuation errors  10 points out 20:  The paper is often unclear and difficult to follow due to some inappropriate terminology and/or vague language; ideas may be fragmented, wandering and/or repetitive; poor organization; and/or some grammatical, spelling, punctuation errors 15 points out of 20:  The paper is mostly clear as a result of appropriate use of terminology and minimal vagueness; no tangents and no repetition; fairly good organization; almost perfect grammar, spelling, punctuation, and word usage. 20 points:  The paper is clear, concise, and a pleasure to read as a result of appropriate and precise use of terminology; total coherence of thoughts and presentation and logical organization; and the essay is error free. Structure of the Paper (worth 10% of total points) Zero points:  Student failed to submit the final paper. 3 points out of 10: Student needs to develop better formatting skills. The paper omits significant structural elements required for and APA 6th edition paper. Formatting of the paper has major flaws. The paper does not conform to APA 6th edition requirements whatsoever. 5 points out of 10: Appearance of final paper demonstrates the student’s limited ability to format the paper. There are significant errors in formatting and/or the total omission of major components of an APA 6th edition paper. They can include the omission of the cover page, abstract, and page numbers. Additionally the page has major formatting issues with spacing or paragraph formation. Font size might not conform to size requirements.  The student also significantly writes too large or too short of and paper 7 points out of 10: Research paper presents an above-average use of formatting skills. The paper has slight errors within the paper. This can include small errors or omissions with the cover page, abstract, page number, and headers. There could be also slight formatting issues with the document spacing or the font Additionally the paper might slightly exceed or undershoot the specific number of required written pages for the assignment. 10 points: Student provides a high-caliber, formatted paper. This includes an APA 6th edition cover page, abstract, page number, headers and is double spaced in 12’ Times Roman Font. Additionally, the paper conforms to the specific number of required written pages and neither goes over or under the specified length of the paper.
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