Managing Conflicts and Communicating with Stakeholders

Managing Conflicts and Communicating with Stakeholders

Order ID	53563633773
Type	Essay
Writer Level	Masters
Style	APA
Sources/References	4
Perfect Number of Pages to Order	5-10 Pages

Description/Paper Instructions

 

Competency You will demonstrate mastery of the following competencies in this project:

Determine how to deliver information to internal and external stakeholders in the most effective way possible.

To effectively negotiate and handle conflict, use communication skills.

Ways to Develop in the Best Possible Way Logo

 

Scenario

You are the manager of a team of ten software developers working on a new application for your Raleigh, North Carolina-based company, Optimum Way Development. Your company recently purchased a smaller software firm in San Jose, California. You’ve been notified that five workers from this newly purchased company will be joining your team, and that all five will be moving to Raleigh.

 

You arrange a phone conference with the five new team members and learn that they are dissatisfied with the impersonal message they received from human resources informing them that they would have to relocate to Raleigh in order to keep their jobs; no one indicated enthusiasm for joining the team. You also learn during this talk that several of the new team members have more education and experience than the people on your present team. You observe that most of these team members are presumably older than you based on the dialogue, although all of the present Raleigh team

members are younger.

 

Following the call, one of your current senior team members approaches you about rumors that the Raleigh team will be needed to teach the new San Jose team members. They’ve heard that job cuts are in the works, and they’re worried that new workers will end up filling the void.

 

The director in charge of your division has asked you to write and present a recommendation report outlining your intentions for resolving any current or potential disputes on your team. The director has a master’s degree in computer science and has worked in the technology industry for over a decade.

 

Directions

You have been asked to write and present your conflict management plan for this project in order to detect and resolve existing and prospective disputes. You are also responsible for keeping the development of the new application moving forward by meeting set milestones, in addition to recognizing and resolving problems.

 

You’ll achieve this by creating a recommendation report and accompanying presentation. Your director is the target audience for both deliverables. Remember to employ communication tactics and platforms that are suited for your audience’s preferences and motives while you prepare your report and presentation.

 

The following should be included in both deliverables, which should be based on the above scenario:

To begin, describe the software application’s primary components, such as the backdrop, target audience, functions, and features.

Then, for the team, clarify the areas of contention. Make careful to include relevant causes as well as their potential consequences.

Clearly state what you want to happen as a result of any dispute resolution actions.

What is your preferred method of resolving this conflict?

What is the “ideal” scenario?

Recommend action actions for dealing with potential problem areas, along with a clear description of how the steps contribute to conflict resolution.

Only utilize dialogue to deliver the appropriate major concepts to the audience during the presentation. Although you will not be giving this presentation on camera, you should compose the accompanying speech in PowerPoint’s speaker’s notes box.

 

What Should You Submit?

You must submit the following to complete this project:

Report on Recommendations

Your report should be at least two full pages long (excluding the title page), single-spaced, and submitted as a Word or PDF document. Although outside resources are not required, any that are used must be properly mentioned in APA style. This contribution can be made using the Recommendation Report Template.

Your presentation should be prepared in a presentation format (such as PowerPoint) and should include an overview of the main points from the recommendation report. Include the speech that will follow the presentation in the speaker’s notes section of PowerPoint. Although outside resources are not required, any that are used must be properly mentioned in APA style.

 

RUBRIC QUALITY OF RESPONSE NO RESPONSE POOR / UNSATISFACTORY SATISFACTORY GOOD EXCELLENT Content (worth a maximum of 50% of the total points) Zero points:  Student failed to submit the final paper. 20 points out of 50:  The essay illustrates poor understanding of the relevant material by failing to address or incorrectly addressing the relevant content; failing to identify or inaccurately explaining/defining key concepts/ideas; ignoring or incorrectly explaining key points/claims and the reasoning behind them; and/or incorrectly or inappropriately using terminology; and elements of the response are lacking. 30 points out of 50:  The essay illustrates a rudimentary understanding of the relevant material by mentioning but not full explaining the relevant content; identifying some of the key concepts/ideas though failing to fully or accurately explain many of them; using terminology, though sometimes inaccurately or inappropriately; and/or incorporating some key claims/points but failing to explain the reasoning behind them or doing so inaccurately.  Elements of the required response may also be lacking. 40 points out of 50:  The essay illustrates solid understanding of the relevant material by correctly addressing most of the relevant content; identifying and explaining most of the key concepts/ideas; using correct terminology; explaining the reasoning behind most of the key points/claims; and/or where necessary or useful, substantiating some points with accurate examples.  The answer is complete. 50 points:  The essay illustrates exemplary understanding of the relevant material by thoroughly and correctly addressing the relevant content; identifying and explaining all of the key concepts/ideas; using correct terminology explaining the reasoning behind key points/claims and substantiating, as necessary/useful, points with several accurate and illuminating examples.  No aspects of the required answer are missing. Use of Sources (worth a maximum of 20% of the total points). Zero points:  Student failed to include citations and/or references. Or the student failed to submit a final paper. 5 out 20 points:  Sources are seldom cited to support statements and/or format of citations are not recognizable as APA 6th Edition format. There are major errors in the formation of the references and citations. And/or there is a major reliance on highly questionable. The Student fails to provide an adequate synthesis of research collected for the paper. 10 out 20 points:  References to scholarly sources are occasionally given; many statements seem unsubstantiated.  Frequent errors in APA 6th Edition format, leaving the reader confused about the source of the information. There are significant errors of the formation in the references and citations. And/or there is a significant use of highly questionable sources. 15 out 20 points:  Credible Scholarly sources are used effectively support claims and are, for the most part, clear and fairly represented.  APA 6th Edition is used with only a few minor errors.  There are minor errors in reference and/or citations. And/or there is some use of questionable sources. 20 points:  Credible scholarly sources are used to give compelling evidence to support claims and are clearly and fairly represented.  APA 6th Edition format is used accurately and consistently. The student uses above the maximum required references in the development of the assignment. Grammar (worth maximum of 20% of total points) Zero points:  Student failed to submit the final paper. 5 points out of 20:  The paper does not communicate ideas/points clearly due to inappropriate use of terminology and vague language; thoughts and sentences are disjointed or incomprehensible; organization lacking; and/or numerous grammatical, spelling/punctuation errors  10 points out 20:  The paper is often unclear and difficult to follow due to some inappropriate terminology and/or vague language; ideas may be fragmented, wandering and/or repetitive; poor organization; and/or some grammatical, spelling, punctuation errors 15 points out of 20:  The paper is mostly clear as a result of appropriate use of terminology and minimal vagueness; no tangents and no repetition; fairly good organization; almost perfect grammar, spelling, punctuation, and word usage. 20 points:  The paper is clear, concise, and a pleasure to read as a result of appropriate and precise use of terminology; total coherence of thoughts and presentation and logical organization; and the essay is error free. Structure of the Paper (worth 10% of total points) Zero points:  Student failed to submit the final paper. 3 points out of 10: Student needs to develop better formatting skills. The paper omits significant structural elements required for and APA 6th edition paper. Formatting of the paper has major flaws. The paper does not conform to APA 6th edition requirements whatsoever. 5 points out of 10: Appearance of final paper demonstrates the student’s limited ability to format the paper. There are significant errors in formatting and/or the total omission of major components of an APA 6th edition paper. They can include the omission of the cover page, abstract, and page numbers. Additionally the page has major formatting issues with spacing or paragraph formation. Font size might not conform to size requirements.  The student also significantly writes too large or too short of and paper 7 points out of 10: Research paper presents an above-average use of formatting skills. The paper has slight errors within the paper. This can include small errors or omissions with the cover page, abstract, page number, and headers. There could be also slight formatting issues with the document spacing or the font Additionally the paper might slightly exceed or undershoot the specific number of required written pages for the assignment. 10 points: Student provides a high-caliber, formatted paper. This includes an APA 6th edition cover page, abstract, page number, headers and is double spaced in 12’ Times Roman Font. Additionally, the paper conforms to the specific number of required written pages and neither goes over or under the specified length of the paper.
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